Dear friends and family,

Hello from Argentina! I have some great news to share. I have just been named the Andy Pongco Winner for 2015! (“Most Up-and-Coming Concierge in the World” in layman’s terms.)

A big thank you to all for the support! It was really a tough competition–an Award intended to showcase, introduce, and encourage early friendships in young concierge. There were 16 of us selected from around the world, representing different countries/sections. We were given tests and essays to complete, had a 15 minute interview with the six judges, and watched from the moment we arrived to see if we were making an effort to mingle with everyone. This event was attended by  nearly 400 concierge from around the globe. This also marked the first time in the history of the award that a candidate from the USA won! As this award took place at our big International Congress (“conference”), it was really heartwarming to make friends across hotel brands, destinations, and cultures.

I will leave Argentina with nearly 400 concierge friends from around the world, willing to assist when we have shared guests or need anything in their area of expertise. This profession has a very long history internationally, and it is a honor beyond words to become a part of it–all the while representing both Les Clefs d’Or USA and The London West Hollywood!

Looking forward to coming back to the desk inspired, refreshed, and, of course, wearing the only pair ever made of 100% gold Bucherer keys engraved with APA 2015 (Andy Pongco Award).

See you back home soon!

xoxo,   Sarah

My Family Face-Timing While I Won!
The only set of solid gold “keys” in the world-my prize!